Website Care & Nerd Support Packages
Nerd Support – Website & Brand Care Plan
Website focused care plans tailored to give you the peace of mind for growth and getting things done.
Get expert help from the pros ...
So you can get back to doing the things that matter: growing your business
We’ll handle everything website related, from…
Security
speed & performance
on-site seo
While this is a website focused care plan, we’re also able to support your brand growth strategies, help hit your KPIs, offer strategy consulting, and help craft effective and powerful creative digital design work like social media post templates, blog post header graphics, email newsletter graphic, etc.
Websites we support
And the technologies connected:
ANALYTICS
EMAILS
NEWSLETTER
AUTOMATIONS & PROCESSES
FUNNELS
INTEGRATIONS
FIREWALL
AND MORE...
Our plans are rather flexible and vary based on the amount of monthly support you would like.
Our Nerd Support Plans
Simple pricing that works at any scale
Chykalophia’s Nerd Support Plans
Small Business
- $1500 /month
- 1 hour discount from hourly rate
- For occasional support
- 1-2 day response time
- Regular scheduling
Growing Business
- $3000 /month
- 2 hours discount from hourly rate
- For occasional support
- Same day response
- Priority scheduling
- Access to our agency level tools at no additional cost to you
- Monthly check in video calls
- Annual planning call and roadmap
Pro Plan
- $6000 /month
- 4 hours discount from hourly rate
- For eCommerce & web management
- Same day response
- Priority scheduling
- Access to our agency level tools at no additional cost to you
- Monthly check in video calls
- Annual planning call and roadmap
- OKR & business goal planning
- Private priority Slack channel
- 10% off single projects
- Increase referral bonus
Small Business
- $4,050 / 3-month (save $450)
- 1 hour discount monthly
- For occasional support
- 1-2 day response time
- Regular scheduling
Growing Business
- $8000 / 3-month (save $1000 )
- 2 hours discount monthly (plus a little extra)
- For occasional support
- Same day response
- Priority scheduling
- Access to our agency level tools at no additional cost to you
- Monthly check in video calls
- Annual planning call and roadmap
Pro Plan
- $15,000 / 3-month (save $3000 )
- 4 hours discount monthly (plus a little extra)
- For eCommerce & web management
- Same day response
- Priority scheduling
- Access to our agency level tools at no additional cost to you
- Monthly check in video calls
- Annual planning call and roadmap
- OKR & business goal planning
- Private priority Slack channel
- 10% off single projects
- Increase referral bonus
All our plans include
Additional support beyond the selected resource limits are billed at $150 per hour or will be a separate project if large enough.
Book an intro call for the nerd support
Frequently Asked Questions
You have our full agency on retainer to help with anything and everything from our core services: design, strategy and all things web. The one and only service not included is logo creation.
We’re able to help run your website, maintain it, help adding in content, create social graphics for you, help you pick the best email marketing and automation tool, email delivery issues, networking or hosting problems, and get it setup and more.
On the strategy side we are able to help you craft your digital marketing and sales strategies, craft content plans, draft social user journeys, discover your core needs and set OKRs and KPIs, and help you grow and scale your core business.
Think of us as your friendly nerdy, strategic creative partner in business to help you with anything you may need (as long as it’s something we can do).
This is an every changing list as time goes on, though off the top of our heads and at least for WordPress we’re able to include:
- Forms: FluentForms
- Image optimizations: Shortpixel, EWWW or WP Compress
- Speed optimizations: Swift or WPRocket
- Visual Builder: Elementor or Oxygen
- Scheduling: WPAmelia
- Custom data: Toolkit, JetEngine, or ACF Pro
No.
Our retainers are paid at the rate agreed and originally set, which usually is monthly or yearly. We’re also able to do quarterly if requested.
On larger plans we’re able to offer weekly retainer payments for quarterly contracts.
Yup! Our contracts are crafted to be 3-month engagements though paid out monthly to make the cash flow easier for you to manage.
Yes!
We’re able to support pretty much anything as long as we can get at the data or code (whichever is needed).
Though we’re currently focusing on: WordPress / WooCommerce, Shopify, Magento 1.9.x / 2.x, Webflow.
You may cancel your retainer with us by writing to us / notifying us at least 20 days before the contract renewal.
You may, though we prefer online payments as it is easier to manage.
If you would like to arrange for payments other than online credit/debit payment, please contact us via email or give us a call and we’ll discuss options.
Usually, the other options we accept are: business cheques and wire transfer.
Once in a while we may run a promotion or if you decide to have multiple plans, though otherwise no. All plan rates are as listed on their checkout pages.
Yup!
Simply log into your account and you may change your plan as you wish.
Click on one of the plans, go through the checkout process and pay, and you’ll be directed to the next steps.
Which is to send us access information and jump on a kickoff call.
We have a secure and private client portal, sharing system and project manage tool that we can use.
